Remote Service

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With a Remote Service Agreement in place, you can schedule a Syntegon factory technician to connect to your machine and assist with troubleshooting or even make program modifications saving you the time and expense of physical travel.

At a scheduled time, your Syntegon technician will connect with your machine to perform any needed actions. Adjustments and configuration changes can be made without going on site to solve problems as conveniently efficiently as possible.

REMOTE SERVICE ASSISTANT
Audio-Visual Support Provided by Experts

The Remote Service Assistant is our tool for professional customer support and training. At the push of a button, you can connect directly with the responsible Syntegon expert to receive real-time assistance.

For more information click here.

REMOTE SERVICE PORTAL
Audio-Visual Support Provided by Experts

With our remote services for your machinery, you are laying a corner stone for connectivity on the Internet of Things. These services are based on the Remote Service Portal.

For more information click here.